Legal notice, terms and conditions & data protection - what you need to sell legally in Germany
If you offer a product or service online in Germany - whether via your own store, Etsy, Amazon or Instagram - you need a few legal basics. The good news: as soon as you know what's involved, it's not so bad.
1. Imprint - Who is behind the store?
An imprint is mandatory as soon as you do business on the Internet. Even on social media!
It must contain the following information:
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Your full name or the company name
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Your address (no P.O. Box!)
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Contact options (e-mail, telephone)
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For companies: Commercial register number and VAT ID
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If you are a freelancer: simply submit your tax number to the tax office
Tip: There are many imprint generators online - but make sure that they are up-to-date and legally compliant.
2. AGB - General Terms and Conditions
AGB are not mandatory - but they protect you!
For example, you specify in your GTC:
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How the contract is concluded
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How shipping works
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What applies to returns or revocations
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Which payment methods you accept
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Who pays for return costs
If you have no GTCthe statutory regulations automatically apply - and these are sometimes more consumer-friendly than seller-friendly 😉
Attention: Simply copying terms and conditions from somewhere is not an option - it can be expensive. It's better to get professional help or use a T&C generator for your store system.
3. Privacy policy - DSGVO sends its regards
Since the GDPR (General Data Protection Regulation), you have to be very clear, what happens to your customers' data.
For example:
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What data you store (name, address, e-mail, IP address, etc.)
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What you need the data for (e.g. shipping, newsletter, analysis)
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Whether third parties are involved (e.g. payment providers such as PayPal or Stripe)
Important: You need a own data protection page (separate from the legal notice!) and preferably also a cookie banner if you use tools such as Google Analytics or Facebook Pixel.
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